Slotland - Interview with Hannah Morante

Slotland is the subject of this latest interview. High Roller Casino Bonuses is conducting a series of interviews with people involved in the online gaming industry, especially as it relates to high rollers and big players. Slotland has been one of our favorite casinos for a long time, and we're delighted to feature this interview is with Hannah from Slotland.

What kind of "action" does Slotland need to see from a player before the player starts seeing perks?

The only thing that a player has to do is to register and make their first deposit! The moment an initial deposit is submitted, the player's account is automatically credited with a 100% match bonus! The wagering requirement is the lowest in comparison to other casinos - initial deposit + bonus has to be wagered at least 8x prior to making a withdrawal request.

Players can register and deposit from $10 to $100 + even $200 via Neteller! This is a great opportunity for high-rollers to deposit $200, get $200 free and start playing with $400 in their cash balance!

What kind of perks can a player expect at Slotland compared to what he or she would receive from a land-based casino? Both in terms of cash bonuses and other benefits?

Simply said: plenty of bonuses + immediate Customer support. At land based casinos players may get a free hotel room, that is if they are frequent guests and high-rollers. But they have to play with their own money and there is not much extra given to them. Playing at Slotland - you can sit in your favorite armchair at home and play any time you wish, as well as enjoy all the extras offered! Now, let me show you a short overview of the perks at Slotland:

For every $1000 deposited, players will get $100 - $150 free (this is credited automatically to the players cash balance every time they exceed $1000 in deposits). This is an absolutely transparent bonus system and the wagering requirements are unbeatable: wager only 1x prior to requesting a withdrawal! This allows our players to withdraw and enjoy their winnings without any difficulties.

Deposit Delight bonuses are always doubled for our VIPs!
What are Deposit Delights? Slotland has structured a global counter to tabulate every deposit made from all Slotland players. This means that even a players 1st deposit can win them an extra bonus, if it is timed right! For VIP players, the standard Deposit Delight Bonuses are always DOUBLED!

Every 10th deposit made at Slotland earns a 20% VIP bonus (standard is 10%)!
Every 100th deposit made at Slotland earns a 100% VIP bonus (standard is 50%)!
Every 1000th deposit made at Slotland earns a 200% VIP bonus (standard is 100%)!

Special promotions:
At various times throughout the year, VIP members receive a special and exclusive promotional newsletter full of rich bonuses offered only to them. These promotions are designed to offer our VIP players even more free money at Slotland!

VIP service: Our outstanding Support Team responds to all letters within a few minutes. Although it seems impossible to improve our service, any inquiry sent from a VIP player to vip@slotland.com receives the highest response priority!
Also, checks over $200 are sent via FEDEX (2 days delivery!) Free of Charge! All other payments are also sent Free of charge!

Tell me about the biggest high roller player you have now--what kind of action does he bring? What kinds of perks does he see? (We'll keep him anonymous, of course.)

This really is a very sensitive issue. We can't divulge the details of one particular player even though he/she would stay anonymous. This is considered a casino secret. Actually, there is more than one player of such enormous size! And what kind of perks do they see? We are a very broadminded casino towards all our players. These players get the same advantages as the rest of our big players - any inquiry is immediately and personally resolved to their full satisfaction + extra bonuses and compensations are given :)

I've read that the percentage of casino players online who are high rollers or whales if 4 times greater than the percentage of brick and mortar casino players. Would you agree with that? If so, then what would you attribute that to?

Yes, I can agree with that. It is certainly caused by the possibility to play ANY TIME without having to travel to a brick casino, etc. Our No download software is fully compatible with WebTV and AOL, which allows our members to start playing immediately after log in.

What kind of player retention do you have?

We have a very high player retention.

How long has your oldest player been playing at your casino?

We have a great community of players that have been playing with us since we started in 1998. We feel that we already know them 'personally' as they have told us stories about their lives, their families and private situations. Further, our Customer Support doesn't fluctuate so our Support members have what I would call a 'personal' relationship with some of our long time players. I personally consider our company as one big 'family' with many 'family friends' and I look forward to go to my office every day to read the newly received emails from our players, so that I can either help to resolve the inquiries or just say 'Hello - how are you?'.

To what do you attribute your retention rates?

The main reason is that we have unique games and software that cannot be found elsewhere - it's an incomparable experience and so our players return. WebTV and AOL compatibility, high odds, fast payment delivery and smooth and secure transaction processing. And of course again: personal care from our highly professional Customer Support. Every supporter has to know how to play our games so they are reliable and knowledgeable to discuss inquiries and give players advice... strategies, etc.

What are your best games for high rollers? What do they like to play? What are the highest stakes games you have?

It's not possible to say exactly what games, as some players prefer playing our slots while others like video-poker.

Do you have a separate high roller "room" or a high roller club?

Nope.

If you had to characterize your high roller program in one sentence, what would that sentence be?

Players get more odds at Slotland than they would expect! :-)

High Roller Casino Bonuses thanks Hannah and Slotland for taking the time to answer our interview questions. We wish them continued success on the web.

Permission to reprint this article on your website is given as long as you provide the following copyright notice:

This interview copyright June 2004 High Roller Casino Bonuses. All rights reserved. Reprinted with their permission. Please visit High Roller Casino Bonuses for more interviews with people in the online gaming industry, and for information on the perks and comps available to serious gamblers on the web.
 

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